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Privacy Policy
Last Updated: December 13, 2024
Your privacy is important to us. This Privacy Policy explains how Hammer-Heads LLC ("we," "us," or "our") collects, uses, protects, and shares information about you when you visit our website or use our services.
1. Information We Collect
Information You Provide to Us
We collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, and mailing address
- Project Information: Details about your construction or container home project
- Communication Records: Records of your communications with us, including emails, phone calls, and messages through our contact forms
- Payment Information: Billing information (processed securely through third-party payment processors)
Information Automatically Collected
When you visit our website, we automatically collect certain information, including:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Information: Pages visited, time spent on pages, links clicked, and referring website
- Location Information: General geographic location based on IP address
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To respond to your inquiries, provide quotes, and deliver construction services
- Communication: To send you updates about your projects, respond to your questions, and provide customer support
- Marketing: To send you promotional materials about our services (with your consent)
- Improve Our Services: To analyze how our website is used and improve our services and user experience
- Legal Compliance: To comply with legal obligations and protect our legal rights
- Safety and Security: To protect the security of our website and prevent fraud
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who provide services on our behalf (e.g., payment processors, email services, website hosting)
- Business Partners: With suppliers and subcontractors involved in your project
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you direct us to share your information with third parties
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure servers with restricted access
- Regular security assessments and updates
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your information
- Portability: Request a copy of your information in a portable format
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, please contact us using the information provided below.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising CCPA rights
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.
11. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider include:
- Legal and contractual obligations
- Active project duration
- Dispute resolution requirements
- Business needs and legitimate interests
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
14. Consent
By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.
This Privacy Policy is designed to comply with applicable privacy laws and regulations. For specific legal requirements in your jurisdiction, please consult with a legal professional.